Consent Withdrawal / Grievance

 

Withdrawal of Consent

We value your privacy and understand that there may be instances where you wish to withdraw your consent for the collection and use of your personal data. If you would like to withdraw your consent, please follow the instructions below.

How to Withdraw Your Consent

Email Us: Please send an email to grievance@avafinserv.com with the subject line “Withdrawal of Consent”. In your email, please include the following information:

  • Your full name

  • The specific consent you are withdrawing (e.g., marketing communications, data processing, etc.)

  • Any other relevant details that will help us process your request

Our Process

Once we receive your request, we will:

  • Confirm receipt of your withdrawal request via email/call

  • Cease any processing activities related to the consent you are withdrawing

  • Delete or retain personal data related to the consent, as required by applicable law

Please note that withdrawing your consent may affect your ability to access certain services. If you have any questions or need assistance, feel free to contact us.


How to Report a Grievance

Email Us: Send an email to grievance@avafinserv.com with the subject line “Grievance Report”. Please include the following information in your email:

  • Your full name

  • Contact information (email and/or phone number)

  • A detailed description of your grievance

  • Any relevant documentation or supporting evidence

Our Process

Once we receive your grievance, we will:

  • Acknowledge receipt of your grievance within 1 working day via email

  • Investigate the issue thoroughly

  • Provide a resolution or response within 1 working day

Contact Us: If you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for your understanding and cooperation.


 For Any Complaints:
Please write to grievance@avafinserv.com OR call us at  7428585656

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