AVA FINSERV (“Company” or “We”) respects your privacy and is committed to protecting it through compliance with this policy.
This policy describes the types of information We may collect from You or that You may provide when You visit the website (“Website”) of Ava Finserv and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
On this Website.
In email, text, WhatsApp and other electronic messages between You and this Website.
Through mobile and desktop applications, if any, downloaded from this Website, which provide dedicated non-browser-based interaction between You and this Website.
When You interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
Any other sources related to financial services, subject to applicable laws.
Even if you have registered with the Do Not Disturb (DND) or Do Not Call (DNC) service, you still authorize us to contact you via call, SMS, Email, WhatsApp, RCS and other communication channels for service-related and promotional purposes for up to 180 days from the date you shared your details with us.
This policy does not apply to information collected by:
A. Us offline or through any other means, including on any other website operated by Company or any third party; or B. Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
Please read this policy carefully to understand our policies and practices regarding Your information and how We treat it. If You do not agree with the policies and practices described in this policy, Your choice is not to use the Website. This policy may change from time to time (see Changes to Privacy Policy).
I. Personal Data: Any information that relates to an identified or identifiable individual.
II. Account: A unique account created for You to access our services or parts of our services.
III. Company: Refers to AVA FINSERV, India.
IV. Device: Any device that can access the Service such as a computer, mobile phone, digital tablet, laptop, etc.
V. Service: Refers to the financial and related services provided by Ava Finserv.
VI. Website: Refers to the official website of Ava Finserv.
VII. You / User: Means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
VIII. Controller: The party responsible for processing and protecting Your Personal Data, which is Ava Finserv.
IX. Service Provider: Refers to any natural or legal person who processes the data on behalf of the Company, including third-party companies or individuals employed to facilitate the Service, provide services related to the Service, or assist in analyzing how the Service is used.
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We collect several types of information from and about users of the Website only after their free, specific, informed, unconditional and unambiguous consent with affirmative action, including information:
By which You may be personally identified, such as name, postal address, email address, telephone number, PAN, Aadhaar or other personal information category collected as per applicable financial laws (“Personal Information”).
Information about You/User that does not necessarily identify You personally, such as location, service ID, or application reference number.
About Your internet connection, the equipment You use to access the Website, and usage details.
We collect this information:
I. Directly from You when You provide it to us.
II. Automatically as You navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
III. From third parties, for example, partner Banks, NBFCs, service providers, and business associates.
The information We collect on or through the Website, after the user’s free, specific, informed, unconditional and unambiguous consent with affirmative action, may include:
Information that You provide by filling in forms on the Website, including details provided at the time of registering, applying for financial products, or requesting services.
Records and copies of Your correspondence, including email address and communication history, if You contact us.
Your responses to surveys or feedback requests conducted for research or service improvement purposes.
Details of transactions You carry out through the Website and of the fulfillment of Your requests. You may be required to provide financial information before processing any application.
Your search queries on the Website.
Any other information the User provides, including but not limited to KYC documents, government-issued IDs, or transaction-related details, as permitted by applicable law.
You may also provide information to be published or displayed on public areas of the Website or transmitted to other users (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at Your own risk. Although We limit access to certain pages, please be aware that no security measures are perfect or impenetrable. We cannot guarantee that Your User Contributions will not be viewed by unauthorized persons.
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks, analytics providers, and application providers. These third parties may use cookies, web beacons, or other tracking technologies to collect information about You when You use the Website.
The information they collect may be associated with Your personal information or they may collect information about Your online activities over time and across different websites and online services. They may use this information to provide interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If You have any questions about an advertisement or other targeted content, You should contact the responsible provider directly.
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We use information that We collect about You or that You provide to us, including any personal information:
To present the Website and its contents to You. Information provided by You shall be used to contact You when necessary and may also be used for targeted marketing campaigns, email marketing, remarketing, or similar campaigns, subject to applicable consent.
To provide You with information, products, or services that You request from us. We may use the information collected to display ads delivered by us or by third-party advertising partners. No personally identifiable information is exchanged with advertising partners.
To provide You with notices about Your account, application, or subscription, including expiration and renewal notices.
To carry out Our obligations and enforce Our rights arising from any contracts entered into between You and Us, including billing and collection.
To analyze aggregated usage data to improve our Website, services, and user experience.
To notify You about changes to our Website or any products or services We offer or provide through it.
To allow You to participate in interactive features on the Website.
To comply with applicable laws, regulations, and lawful requests from government or regulatory authorities.
To enhance services by analyzing how Ava Finserv is used and improving offerings based on aggregated behavioral data.
To develop new products, services, and features.
For any other purpose with Your free, specific, informed, unconditional and unambiguous consent with affirmative action.
In certain cases, access to device camera or microphone may be required for verification or onboarding purposes. Such access is used only for service facilitation and data is not stored or shared beyond what is legally required.
We may also use Your information to contact You about our own or third-party financial products and services that may be of interest to You. If You do not wish to receive such communications, You may opt out by contacting us through the details provided in this Privacy Policy.
If You have any questions, concerns, or complaints regarding this Privacy Policy, the collection or use of Your information, or if You wish to exercise any of Your rights under applicable laws, You may contact Us using the details below:
Email: support@avafinserv.com
Phone: 7428585656
Address: A28 second floor noida sector 4
201301
We will make reasonable efforts to respond to Your request in a timely manner and resolve any concerns in accordance with applicable laws and regulations.
The only finalcial marketplace you’ll ever need.
A28 Second Floor Sector-4 Noida, Uttar Pradesh Pin code – 201301
At Ava Finserv, we act as a facilitator for financial services and do not directly provide, sell, or disburse loans. We do not charge any fees from customers or website visitors at any stage of the loan process. Our platform is designed to help users explore and compare loan offers from trusted banks and NBFCs.
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